Resonant partners with Clients, that include but are not limited to, schools and school districts, state and regional educational organizations, universities, research firms, and third-party partners who have existing contracts and relationships with any of the aforementioned (“Organizations”), to provide tools to collect, organize, and analyze data about the schools, students, educators and communities they serve. Educational Organizations collect information about students and their guardians, teachers, administrators and other individuals which is then stored and processed by Resonant. This information may be collected and sent to Resonant, either directly by the Organization itself, or by way of an authorized third-party partner.
We reserve the right to make changes to these Terms at any time by giving notice on this page and/or within the Services themselves and/or by sending a notice to you via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top.
When you visit our Website, our servers automatically gather information from your browser, such as your IP Address. Your IP address is a unique number assigned to your computer or device by your Internet Service Provider (ISP). Collecting IP addresses is a standard practice and is generally done automatically. Our servers may also track additional information, including but not limited to the pages of our Website that you visit or the services you use, the browser you are using, the operating system of your computer or mobile device, and the way you interact with our services.
Resonant also uses third-party services, such as Google Analytics, to collect and analyze this type of visitor data. We use this information for a number of purposes, including calculating usage levels, diagnosing server issues, improving our Website and services to better accommodate user patterns, and detecting and diminishing security threats.
Most browsers automatically accept cookies, but you can usually adjust your browser’s settings to decline cookies or otherwise modify your browser’s interactions with cookies. If you choose to disable cookies, it is possible that some of our services’ features may not function properly.
On our public-facing webpages, including this one, we collect anonymous usage data to help us understand how visitors interact with our site. If you contact us through a webform, we may link this information to you personally.
Email marketing sent by Resonant may contain web beacons and other similar technologies to track the response rate to such communications. Web beacons (also known as pixel gifs, pixel tags, clear gifs, third-party pixels, or targeting pixels) are small graphics with a unique piece of identifying code, similar to a cookie, used to track the online movements of a web user or to access previously set cookies. These tools are used in email communications to determine whether messages have been opened or otherwise acted upon.
Individuals may correspond directly with Resonant through our “Contact Us” link or through other supplied contact information. Any personal information submitted through such channels will be used only to respond to such communications.
Resonant and the services it provides to Organizations comply with applicable provisions of law, including the Family Educational Rights and Privacy Act (“FERPA”) and equivalent state laws.
Organizations use Resonant’s services to assist with the administration of activities and to provide a streamlined way to collect, organize, access, and report its information for educational purposes. These uses are specific to each Organization and are governed by the contract between Resonant and the Organization.
The data the Organization stores on Resonant’s systems may include the following about students and their guardians, teachers and other school employees:
The specific measures Resonant takes to secure your information are defined by the contract between Resonant and the Organization. These measures meet or exceed the requirements of applicable federal and state law. Resonant’s employees are trained to observe and comply with applicable federal and state privacy laws in the handling, processing, and storage of your information.
Despite these precautions, no system can be completely secure and there remains a risk that unauthorized access or use, hardware or software failure, human error, or a number of other factors may compromise the security of your information.
Information stored by Resonant on behalf of Organizations is retained for educational purposes, and ultimately disposed of, pursuant to the contract between Resonant and the Organization.