This Privacy Policy (as amended from time to time, this “Privacy Policy”) discloses the privacy practices for the website located at www.resonanteducation.com (including all subpages thereto, the “Website”) and all services provided by Resonant Education, Inc. (“Resonant”), the owner of the Website. This Privacy Policy applies to all users of the Website and all users of the online services provided by Resonant and the Website (the “Services”), including visitors to the Website (“Visitors”) and registered users of the Website and Services (“Registered Users” and together with Visitors, “Users”), whether used for a fee or for free, and governs the collection, processing, storage, transmission and use of information provided by Users in connection with use of the Website and the Services. This Privacy Policy has been created to demonstrate and inform you that Resonant takes seriously its commitment to protect the private information of Users. This Privacy Policy applies only to information collected through the Website and the Services and not to information collected offline or through any other third-party websites that may be linked to the Website.
The Registered Users that engage Resonant for Services include, but are not limited to, schools and school districts, state and regional educational organizations, universities, research firms, and third-party partners who have existing contracts and relationships with any of the aforementioned entities. Resonant provides these Registered Users the tools to collect, organize, and analyze data about the schools, students, educators and communities they serve. Registered Users collect information about students and their guardians, teachers, administrators and other individuals which is then stored and processed by Resonant. This information may be collected and sent to Resonant, either directly by the Registered User itself, or by way of an authorized third-party partner.
In all these situations, the Registered User, rather than Resonant, decides what information will be collected and processed, and for which reasons. Resonant’s privacy and data security practices regarding such information are governed by the contract entered into between Resonant and the Registered User and applicable law. For details regarding the information your school, district, regional or state educational Registered User collects, the use of such information, and any permissible disclosures to third-parties, please contact your Registered User directly. Resonant will use best efforts to work with the Registered User to respond to any such data requests. This Privacy Policy does not cover the practices of companies that Resonant does not own or control, or individuals who Resonant does not manage.
If you have any questions or concerns about this Privacy Policy, please contact us.
When any User visits the Website, our servers automatically gather information from your browser, such as your IP Address. Your IP address is a unique number assigned to your computer or device by your Internet Service Provider (ISP). Collecting IP addresses is a standard practice and is generally done automatically. Our servers may also track additional information, including but not limited to the pages of our Website that you visit or the services you use, the browser you are using, the operating system of your computer or mobile device, and the way you interact with our services.
Resonant also uses third-party services, such as Google Analytics, to collect and analyze this type of User data. We use this information for a number of purposes, including calculating usage levels, diagnosing server issues, improving our Website and services to better accommodate user patterns, and detecting and diminishing security threats.
We also use other automated collection tools, such as “cookies” and “web beacons”, to gather information from all Users and the Users’ computer while visiting the Website. A cookie is a small file stored on your computer that lets us know whether you have visited our Website or accessed our Services before as well as your navigation experience during your visit. Our cookies do not contain or capture personal information. We use cookies to facilitate your access to our Services, to enhance your experience, to increase security, and to recognize your computer or device. Cookies allow us to collect statistical information about the usage of our services and Website to improve functionality and design.
Most browsers automatically accept cookies, but you can usually adjust your browser’s settings to decline cookies or otherwise modify your browser’s interactions with cookies. If you choose to disable cookies, it is possible that some of our Services’ features may not function properly.
On our public-facing webpages, including this one, we collect anonymous usage data to help us understand how visitors interact with our site. If you contact us through a webform, we may link this information to you personally.
Email marketing sent by Resonant may contain web beacons and other similar technologies to track the response rate to such communications. Web beacons (also known as pixel gifs, pixel tags, clear gifs, third-party pixels, or targeting pixels) are small graphics with a unique piece of identifying code, similar to a cookie, used to track the online movements of a web user or to access previously set cookies. These tools are used in email communications to determine whether messages have been opened or otherwise acted upon.
Individuals may correspond directly with Resonant through our “Contact Us” link or through other supplied contact information. Any personal information submitted through such channels will be used only to respond to such communications.
Resonant and the Services it provides to Registered Users comply with applicable provisions of law, including the Family Educational Rights and Privacy Act (“FERPA”) and equivalent state laws.
Registered Users use Resonant’s services to assist with the administration of activities and to provide a streamlined way to collect, organize, access, and report its information for educational purposes. These uses are specific to each Registered User and are governed by the contract between Resonant and the Registered User. Resonant shall only store this student and teacher information from Registered Users for a period of time as outlined in the contract between Resonant and the Registered User.
The data the Registered User stores on Resonant’s systems may include the following about students and their guardians, teachers and other school employees:
The disclosure of information stored on behalf of Registered Users is governed by the contract between Resonant and each individual Registered User. Except for the ways outlined in this Privacy Policy, we will not disclose the information described in this section to any third party unless we believe that such action is necessary to (a) comply with a court order or other legal process served on us or assist government enforcement agencies; (b) investigate or prevent suspected illegal activities or protect the security and integrity of Resonant Education, Inc.; (c) enforce this Privacy Policy, our Terms of Use, or other binding agreements such as the contract between Resonant and the Registered User; (d) take precautions against liability, investigate or defend against any third-party claims or allegations; or (e) exercise or protect the rights, property, or personal safety of Resonant Education, Inc, its employees, customers, or others.
Resonant only shares information in the ways described in this Privacy Policy. We never sell records or any other information collected from students to third parties. Further, Resonant shall not collect, use, or share such information for any purposes beyond the authorized educational or school purposes, or as authorized by the student or parent. Resonant stores such information in locations outside its facilities, such as on servers co-located with third-party hosting providers or with secure cloud-storage services.
As we grow, we may buy or sell assets or business divisions. Generally, the information stored on our systems would be transferred in such a transaction. We may also transfer or assign such information in the course of business combinations, including but not limited to mergers, divestitures, or dissolution. In the event of such a transaction, any successor entity that acquires your information will continue to be subject to the terms and conditions of this Privacy Policy.
Whether collected directly from our Website or maintained on behalf of an Registered User, protecting the privacy of your information is important to us. We take security measures—physical, electronic, and procedural—to help defend against unauthorized access and disclosure of your information. In addition to the restrictions discussed in this Privacy Policy, our employees are required to comply with information security safeguards, and our systems are protected by technological measures to help prevent unauthorized individuals from gaining access.
The specific measures Resonant takes to secure your information are defined by the contract between Resonant and the Registered User. These measures meet or exceed the requirements of applicable federal and state law. Resonant’s employees are trained to observe and comply with applicable federal and state privacy laws in the handling, processing, and storage of your information.
Despite these precautions, no system can be completely secure and there remains a risk that unauthorized access or use, hardware or software failure, human error, or a number of other factors may compromise the security of your information.
Information stored by Resonant on behalf of Registered Users is retained for educational purposes, and ultimately disposed of, pursuant to the contract between Resonant and the Registered User.
We may update or modify this Privacy Policy to reflect changes in the way Resonant maintains, uses, shares, or secures your information. You will be alerted to any such changes to the Privacy Policy by a message that will be displayed on the Website (for all Visitors to the Website) or by written notice directly from Resonant (via US Mail or electronic mail) for Registered Users. Any such written notice not displayed to all Visitors to the Website will be sent to the contact information that the Registered User provided to Resonant. You will have to evidence your acknowledgment and acceptance of any changes to the Privacy Policy in the manner outlined in the notice before continuing to be able to access the Website or the Services. It is always the best practice to directly access this Privacy Policy at: https://resonanteducation.com/privacy/ each time you visit the Website or interact with our systems to ensure that you are reviewing the latest version of the Privacy Policy. Any changes to this Privacy Policy will become effective upon your acceptance as outlined in the notice.
